LINCOLN- Many people who got tested at two Test Nebraska sites in Lincoln were forced to wait twice the average period to get their test results. Some of those being tested said they did not receive any notification telling them their test had been received at St. Elizabeth as they were told would happen. This occurred between August 19th and 20th. When they reached out, they were not greeted with any answers other than there had been an influx of tests and to expect a longer wait. Some were even told their test did not exist. Much later in the week, people were notified that their test had been received, but that still meant a longer wait.

The Lincoln-Lancaster County Health Department said this happened because of a 'technical difficulty'. The lab was not aware of any problem and it did not seem obvious that there was a problem with sending out the text and email notifications. Governor Ricketts told Nebraskans to be patient when getting tested. The spokeswomen for Test Nebraska said the turnaround time has remained the same for the entirety of the pandemic. DHHS and Lancaster County are working together to solve these lab issues.

All of the people who had to wait to get their test results back have since received their results. Test Nebraska has seemed to get the issue under control.

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