'SOFTWARE ERROR' AT HHS RESULTS IN DISCLOSURE OF PERSONAL INFORMATION TO 'SMALL BATCH' OF PEOPLE

LINCOLN- The Nebraska Department of Health and Human Services says a "software error" resulted in phone numbers and partial Social Security numbers being sent to a third party in April. The release of personal information, which was discovered by HHS on April 9, was disclosed in a June 7 letter to those who were affected.

The agency said it did not expect that individuals would be harmed because their names were not included in the information that was inadvertently sent to "another individual in the State of Nebraska." But the state urged those who received the letter to call the three major credit bureaus — Equifax, Experian and TransUnion — to put a fraud alert on their credit report. 

HHS said it implemented "an immediate solution" to the software error and was working on a long-term solution.

"We are committed to keeping your information safe and assure you we are doing everything possible to regain your trust," the letter signed by HIPAA Privacy Officer Keith Patton reads.

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