LINCOLN- On Thursday, the Nebraska Attorney General's Office announced that a settlement was reached this week with a national payment processing company over erroneous withdrawals made two years ago from customers of a mortgage services company. Fifty attorneys general joined the lawsuit, and reached a $10 million settlement with ACI Worldwide Corp., with Nebraska's share coming out to roughly $26,0000.

However, in a separate settlement with ACI, financial regulators from Nebraska, including several with the State Department of Banking and Finance, also received a portion of the settlement, totaling out to around $211,333. Both settlements stem from an April 2021 incident when ACI, through its payment system, tested its new Speedpay product. During the test, according to AG Hilgers' Office, ACI erroneously attempted to withdraw mortgage payments from about 477,000 customers, including more than 1,500 Nebraskans.

Although many of the withdrawals did not go through or were later reserved, 1.4 million transactions were processed, totaling $2.3 billion. In some cases, according to Hilgers, Nebraska-based customers were not able to access the money that had been withdrawn from their accounts, and some even incurred overdraft or insufficient funds fees. The $26,000 awarded to Nebraska will go into the state's settlement cash fund, and discussions are ongoing as to where to allocate the $211,333.

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