LINCOLN- A new law is going to offer a clear interface between the three-digit mental health assistance providers and other emergency services in Nebraska. The 988 number was established two years ago as a nationwide suicide prevention helpline, available at any time to anyone experiencing a mental health crisis. Their goal was to give free access to trained care and support for Nebraskans, who previously had to call the Boys Town National Hotline in Omaha.

The change in practice took effect recently, allowing 988 centers to route and receive calls from 911 operators. Before this, 988 operators could direct calls to 911, but not vice versa. The legislation, Legislative Bill 1200, was brought by Omaha State Senator John Fredrickson this spring.

Nebraska's Department of Health and Human Services stated the department had already piloted the connection between the two services earlier this year. The DHHS will establish pilot sites in each of the state's six behavioral health regions to expand the connectivity of the services. “This helps ensure Nebraskans in crisis are getting the right services for their circumstances,” Fredrickson said.

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